Returns and Exchanges

Our After Sales Policy is quite simple:

  • My product has developed a fault?
    • ¬†Email us using the below form or call us on +353-61-525132.
    • We will either:
    1. Send the necessary part to rectify.
    2. Return to base for inspection and repair.
    3. Return for a full refund or replacement.
  • I no longer want the product I ordered?
    • Please email the below form to organise an RMA. You can then return to us using https://www.parcel2go.com/ for a full refund.
  • I am missing a part or having difficulty assembling my product?
    • Please email the below form and we will be happy to take you through.
  • What kind of warranty is on your products?
    • All our products carry a 6-month warranty. If after 6 months your product develops a fault we will also be happy to help fix. We carry spares for all our popular products and also can be ordered at the customer’s request.

Please prove you are human by selecting the Key.